User Training Statuses

Describes the different training module statuses, aka campaign user dispositions, for a user.

Prerequisite: You'll need to create a user account at https://www.glencoco.com/openings/application for this section to make sense. Once you're approved, you can subsequently login via https://user.glencoco.com.

Troubleshooting Access to user.glencoco.com

Definition(s)

• User Training Statuses, also known as Campaign User Dispositions, refer to the possible statuses for a Caller (aka Fractional Rep) with regards to a Glencoco Campaign's training module progress.

• There are two User Training Statuses:

Enrolled

Enrolled

Completed

Completed

Access & Privileges

• Customers cannot see User Training Statuses. Customers can only see a Caller (aka Fractional Rep)'s profile later on, as part of PendingUser Auditions

• Caller (aka Fractional Rep)s can keep track of Glencoco Campaignsthey've enrolled in or completed via user.glencoco.com/my-campaigns.

Time Limits on Training Modules

There are no time limits on how long a Caller (aka Fractional Rep) must take in completing Training Modules. However, as Glencoco Campaignsmay run into capacity limits based on the number of available leads in its Lead Pool vis a vis the number of Approved callers on campaigns, it's recommended to complete an enrolled Training module within a week.