customer.glencoco.com/knowledge/builder

Describes a key location for Customers: customer.glencoco.com/knowledge/builder, where customers can point our AI knowlede builder to website URLs, upload PDFs and docs, to create training modules.

Prerequisite: Customers must create a business workspace at https://customer.glencoco.com or be invited into their company's existing workspace using a non-personal email domain.

Customers can use the AI knowledge builder here to quickly deploy Training Modulesfor Campaigns, which are used by the AI in the campaign and powers AI Learnings, AI Call Coaching, AI Account Summaries, and lead scoring.

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